Inbound Module Documentation
Overview
The Inbound module handles all inbound telecommunications services including DID (Direct Inward Dialing) number management, call routing, number provisioning, and call detail record (CDR) processing.
Path:src/app/inbound
Module File: inbound.module.ts
Routing File: inbound-routing.module.ts
Purpose
- DID number provisioning and management
- Inbound call routing and management
- Number inventory management
- Call detail record processing
- Site and IP address management
- Toll-free number services
- Shopping cart functionality for number ordering
- Order history and tracking
Components
Number Management
1. GetnumbersComponent (getnumbers/getnumbers.component.ts)
- Number search and selection
- Available number display
- Number filtering by area code, state
- Bulk number selection
- Number availability checking
- Geographic number search
2. DidComponent (did/did.component.ts)
- DID number management interface
- Active number listing
- Number configuration
- Routing assignments
- Number status tracking
- Port management
3. LoadnumberComponent (loadnumber/loadnumber.component.ts)
- Number loading and import
- Bulk number operations
- CSV/Excel import functionality
- Number validation
- Batch processing
- Import status tracking
4. TollfreenumbersComponent (tollfreenumbers/tollfreenumbers.component.ts)
- Toll-free number management
- 800/888/877/866 series numbers
- Toll-free routing configuration
- Usage tracking
- Special routing rules
- Toll-free analytics
5. ShortcodeComponent (shortcode/shortcode.component.ts)
- Short code management
- SMS short code configuration
- Short code routing
- Application management
- Compliance tracking
- Short code analytics
Call Management
6. CompletecallComponent (completecall/completecall.component.ts)
- Completed call records
- Call statistics and analytics
- Call duration tracking
- Success rate monitoring
- Call quality metrics
- Revenue tracking
7. UncompletecallComponent (uncompletecall/uncompletecall.component.ts)
- Failed/incomplete call analysis
- Call failure reasons
- Troubleshooting tools
- Error pattern analysis
- Quality improvement insights
- Technical diagnostics
8. CalldetailsrecordComponent (calldetailsrecord/calldetailsrecord.component.ts)
- CDR viewing and analysis
- Call record details
- Billing information
- Call routing information
- Technical call data
- Export functionality
Infrastructure Management
9. ManagesitesComponent (managesites/managesites.component.ts)
- Site management interface
- Location-based routing
- Site configuration
- Geographic distribution
- Site status monitoring
- Capacity management
10. IpaddressComponent (ipaddress/ipaddress.component.ts)
- IP address management
- SIP endpoint configuration
- IP authentication setup
- Whitelist management
- Network security
- IP-based routing
Order Management
11. AddcartComponent (addcart/addcart.component.ts)
- Shopping cart functionality
- Number ordering interface
- Order customization
- Pricing display
- Order configuration
- Checkout process
12. OrdersHistoryComponent (orders-history/orders-history.component.ts)
- Order history tracking
- Order status monitoring
- Order details view
- Delivery tracking
- Order analytics
- Repeat order functionality
13. ViewOrderComponent (view-order/view-order.component.ts)
- Detailed order information
- Order item breakdown
- Order status updates
- Delivery confirmation
- Order modification
- Customer communication
DID Operations
14. DisDidRestoreComponent (dis-did-restore/dis-did-restore.component.ts)
- DID restoration services
- Disconnected number recovery
- Restoration process management
- Recovery timelines
- Customer notifications
- Restoration tracking
15. DidHistoryComponent (did-history/did-history.component.ts)
- DID usage history
- Number lifecycle tracking
- Historical analytics
- Usage patterns
- Performance metrics
- Trend analysis
16. DidHistoryDetailsComponent (did-history-details/did-history-details.component.ts)
- Detailed DID history
- Granular usage data
- Technical specifications
- Configuration changes
- Performance details
- Troubleshooting information
Administrative Features
17. BulkactionLogComponent (bulkaction-log/bulkaction-log.component.ts)
- Bulk operation logging
- Mass action tracking
- Operation status monitoring
- Error handling logs
- Performance metrics
- Audit trail maintenance
Services
Core Inbound Services
1. InboundService (inbound.service.ts)
- Main inbound operations
- API integration
- Data processing
- Error handling
- Service coordination
2. InboundmaintainService (inboundmaintain.service.ts)
- System maintenance operations
- Health monitoring
- Performance optimization
- Diagnostics
- System updates
Specialized Services
3. CalldetailsrecordService (calldetailsrecord.service.ts)
- CDR data processing
- Call analytics
- Report generation
- Data export
- Billing integration
4. DidService (did.service.ts)
- DID management operations
- Number provisioning
- Routing configuration
- Status management
- Performance tracking
5. GetnumbersService (getnumbers.service.ts)
- Number search operations
- Availability checking
- Inventory management
- Search optimization
- Cache management
6. IpaddressService (ipaddress.service.ts)
- IP management operations
- Authentication services
- Security validation
- Network configuration
- Access control
7. LoadnumberService (loadnumber.service.ts)
- Number import services
- Bulk operations
- Validation services
- Processing coordination
- Error handling
8. ManagesitesService (managesites.service.ts)
- Site management operations
- Location services
- Configuration management
- Monitoring services
- Analytics
9. TollfreenumbersService (tollfreenumbers.service.ts)
- Toll-free operations
- Special routing
- Compliance management
- Analytics services
- Performance tracking
Pipes & Utilities
Data Processing Pipes
1. DateFilter (datefilter.pipe.ts)
- Date-based filtering
- Date range selection
- Time zone handling
- Date formatting
- Period filtering
2. OrderPipe (orderPipe.pipe.ts)
- Data sorting functionality
- Custom ordering
- Multi-field sorting
- Dynamic sorting
- Performance optimization
State Management
3. Counter Selector (counter.selecter.ts)
- State selection utilities
- Data filtering
- Performance optimization
- State management
- Cache coordination
4. Inbound Reducer (inbound.reducer.ts)
- NgRx state management
- Action processing
- State updates
- Data consistency
- Performance optimization
File Structure
``
src/app/inbound/
├── addcart/
│ ├── addcart.component.css
│ ├── addcart.component.html
│ └── addcart.component.ts
├── bulkaction-log/
├── calldetailsrecord/
├── completecall/
├── did/
├── did-history/
├── did-history-details/
├── dis-did-restore/
├── getnumbers/
├── ipaddress/
├── loadnumber/
├── managesites/
├── orders-history/
├── shortcode/
├── tollfreenumbers/
├── uncompletecall/
├── view-order/
├── calldetailsrecord.service.ts
├── counter.selecter.ts
├── datefilter.pipe.ts
├── did.service.ts
├── getnumbers.service.ts
├── inbound-routing.module.ts
├── inbound.module.ts
├── inbound.reducer.ts
├── inbound.service.ts
├── inboundmaintain.service.ts
├── ipaddress.service.ts
├── loadnumber.service.ts
├── managesites.service.ts
├── orderPipe.pipe.ts
└── tollfreenumbers.service.ts
`
Key Dependencies
@angular/forms - Reactive forms for configuration
@angular/material - Material design components
ng2-charts - Chart components for analytics
@ng-bootstrap/ng-bootstrap - Bootstrap components
ng2-search-filter - Search functionality
ngx-pagination - Pagination support
@ngrx/store - State management
ng-multiselect-dropdown - Multi-select controls
Routes Configuration
The inbound module uses the following route structure:
/inbound - Main inbound dashboard (get numbers)
/inbound/get-numbers - Number search and selection
/inbound/load-numbers - Number loading and import
/inbound/uncompleted-call - Failed call analysis
/inbound/completed-call - Successful call records
/inbound/manage-sites - Site management
/inbound/ip-address - IP configuration
/inbound/toll-free-numbers - Toll-free management
/inbound/add-cart - Shopping cart
/inbound/call-details-record - CDR viewing
/inbound/did - DID management
/inbound/orders-history - Order tracking
/inbound/view-order/:id - Order details
/inbound/dis-did-restore - DID restoration
/inbound/did-history - DID history
/inbound/did-history-details - Detailed DID history
/inbound/shortcode - Short code management
/inbound/bulkaction-log` - Bulk operation logs
Key Features
Number Provisioning
- Real-time number availability
- Geographic number search
- Bulk number ordering
- Instant number activation
- Number porting support
- Vanity number search
Call Routing
- Intelligent call routing
- Failover configuration
- Geographic routing
- Time-based routing
- Capacity-based routing
- Custom routing rules
Analytics & Reporting
- Real-time call analytics
- Performance monitoring
- Quality metrics
- Revenue tracking
- Usage patterns
- Trend analysis
Order Management
- Complete order lifecycle
- Real-time order tracking
- Automated fulfillment
- Customer notifications
- Order modification
- Billing integration
Integration Points
External Services
- Telecom Carriers - Number provisioning
- Routing Platforms - Call routing
- Billing Systems - Usage tracking
- CRM Systems - Customer management
- Monitoring Tools - Performance tracking
Internal Modules
- Billing - Usage billing and invoicing
- User Management - Customer account management
- Reports - Analytics and reporting
- SMS - SMS routing integration
- Notification - Status notifications
Performance Features
Optimization
- Efficient number search algorithms
- Cached availability data
- Optimized database queries
- Real-time data synchronization
- Load balancing for high traffic
Scalability
- Horizontal scaling support
- Database partitioning
- Microservices architecture
- API rate limiting
- Resource pooling
Security Features
1. Access Control - Role-based permissions
2. IP Whitelisting - Network security
3. Audit Logging - Complete action tracking
4. Data Encryption - Sensitive data protection
5. API Security - Secure integrations
6. Fraud Detection - Suspicious activity monitoring
Compliance & Standards
- NANP (North American Numbering Plan) compliance
- FCC regulations adherence
- Carrier interconnection standards
- Data retention policies
- Privacy regulations compliance
- Industry best practices
Usage Guidelines
Number Management Workflow
1. Search available numbers
2. Select desired numbers
3. Configure routing
4. Add to cart
5. Complete order
6. Activate services
Administrative Operations
1. Monitor system performance
2. Manage site configurations
3. Review call analytics
4. Handle order processing
5. Maintain IP configurations
API Integration
The module integrates with backend APIs for:
- Number inventory management
- Call routing configuration
- Order processing
- Analytics and reporting
- Billing integration
- System monitoring
Error Handling
Comprehensive error handling for:
- Number provisioning failures
- Routing configuration errors
- Order processing issues
- System connectivity problems
- Data synchronization errors
- Performance degradation
Monitoring & Alerts
- Real-time system monitoring
- Performance threshold alerts
- Error rate monitoring
- Capacity utilization tracking
- SLA compliance monitoring
- Automated escalation procedures
Business Intelligence
- Revenue analytics
- Usage pattern analysis
- Customer behavior insights
- Market trend analysis
- Competitive positioning
- Forecasting capabilities