src/app/tiermanagement/

├── tier/

│ ├── tier.component.ts

│ ├── tier.component.html

│ ├── tier.component.css

│ └── tier.component.spec.ts

├── ratemanagement/

│ ├── ratemanagement.component.ts

│ ├── ratemanagement.component.html

│ ├── ratemanagement.component.css

│ └── ratemanagement.component.spec.ts

├── tiermanagement.service.ts

├── tiermanagement-routing.module.ts

└── tiermanagement.module.ts

Dependencies

• Internal Modules:
• SharedModule (UI components, utilities)
• AuthenticationModule (user authentication)
• BillingModule (pricing integration)
• UsermanagementModule (customer management)
• External Libraries:
• Angular Common
• Angular Forms
• Angular Router
• Chart.js (analytics)

Routes Configuration

Key Features

Tier Management

• Hierarchical tier structure design
• Tier definition and configuration
• Customer tier assignment and tracking
• Automated tier progression rules
• Tier-based service access control
• Tier performance monitoring

Rate Management

• Tier-specific pricing models
• Volume-based tier pricing
• Quality-based tier differentiation
• Performance-based tier adjustments
• Promotional tier pricing
• Rate optimization by tier

Customer Tier Assignment

• Automated tier assignment based on criteria
• Manual tier assignment capabilities
• Tier upgrade and downgrade processing
• Tier transition management
• Customer notification of tier changes
• Tier history tracking

Tier Analytics

• Tier performance metrics
• Customer distribution by tier
• Revenue analysis by tier
• Tier conversion tracking
• Usage pattern analysis
• Optimization recommendations

Tier Types

Service Tiers

• Basic Tier: Essential services with standard rates
• Standard Tier: Enhanced services with improved rates
• Premium Tier: Full-featured services with best rates
• Enterprise Tier: Business-grade services with custom rates
• VIP Tier: Exclusive services with special treatment

Customer Tiers

• New Customer: Recently acquired customers
• Regular Customer: Standard tier customers
• Loyal Customer: Long-term customers with benefits
• High-Value Customer: High-revenue generating customers
• Enterprise Customer: Business clients with special rates

Usage Tiers

• Low Usage: Customers with minimal usage
• Medium Usage: Customers with moderate usage
• High Usage: Customers with heavy usage
• Unlimited Usage: Customers with unrestricted access
• Custom Usage: Tailored usage tiers

Tier Management Features

Tier Configuration

• Tier level definitions
• Service feature mapping
• Rate structure configuration
• Access control settings
• Performance thresholds
• Upgrade/downgrade criteria

Automated Tier Management

• Rule-based tier assignments
• Automatic tier progressions
• Performance-based adjustments
• Usage-based tier changes
• Time-based tier modifications
• Event-triggered tier updates

Manual Tier Control

• Administrative tier assignments
• Manual tier overrides
• Special consideration handling
• Exception management
• Custom tier configurations
• Emergency tier adjustments

Rate Management Features

Tier-Based Pricing

• Differentiated pricing by tier
• Volume discount structures
• Quality-based rate adjustments
• Performance incentive pricing
• Loyalty program integration
• Promotional rate handling

Rate Optimization

• Tier-based rate analysis
• Competitive rate positioning
• Profitability optimization
• Market-based rate adjustments
• Dynamic pricing capabilities
• Revenue optimization

Rate Calculation

• Real-time tier rate lookup
• Usage-based rate calculations
• Quality-adjusted pricing
• Volume-based discounting
• Performance-based bonuses
• Custom rate calculations

Integration Points

With User Management Module

• Customer profile integration
• Tier assignment coordination
• User status synchronization
• Profile-based tier determination

With Billing Module

• Tier-based billing integration
• Rate application by tier
• Invoice generation by tier
• Revenue tracking by tier

With Service Modules

• Tier-based service provisioning
• Feature access control
• Quality-based service delivery
• Performance monitoring

Security Features

Data Protection

• Encrypted tier information
• Secure rate data storage
• GDPR compliance
• Data retention policies
• Privacy controls

Access Control

• Role-based tier management
• Permission-based operations
• Customer data isolation
• Audit trail maintenance
• Administrative controls

Compliance

• Regulatory compliance
• Industry standard adherence
• Audit trail maintenance
• Change tracking
• Risk management

Performance Features

• Efficient tier lookup algorithms
• Real-time rate calculations
• Scalable tier processing
• Performance monitoring
• Resource optimization
• High availability design

Usage Guidelines

For Tier Managers

1. Tier Design:

- Define tier structures

- Configure tier benefits

- Set tier criteria

- Establish progression rules

2. Rate Management:

- Configure tier-based rates

- Optimize pricing structures

- Monitor profitability

- Adjust rates as needed

For Customer Service

1. Customer Support:

- Handle tier inquiries

- Process tier changes

- Explain tier benefits

- Manage tier issues

2. Account Management:

- Monitor customer tiers

- Identify upgrade opportunities

- Handle tier disputes

- Process special requests

For Operations Teams

1. System Management:

- Monitor tier performance

- Handle tier processing

- Optimize tier algorithms

- Maintain tier data

API Integration

Tier Operations

Customer Tier Management

Rate Management